Website Terms of Use

PLEASE READ THESE TERMS OF SERVICE AGREEMENT CAREFULLY BEFORE USING THIS WEBSITE ( training.crisil.com ). THESE TERMS AND CONDITIONS (HEREINAFTER 'TERMS') AS SET FORTH BELOW GOVERN THE USER’S (HEREINAFTER 'YOU' OR 'YOUR' OR ‘USER’) ACCESS TO AND USE OF THE WEBSITE. BY USING THIS WEBSITE THE USER HEREBY AGREES AND ACCEPTS AND SHALL BE DEEMED TO HAVE AGREED TO BE BOUND BY THE TERMS SET FORTH BELOW. BY ACCESSING OR USING THE WEBSITE, THE USER HAS SIGNIFIED HIS ASSENT TO BE BOUND BY THE TERMS AND ALL THE POLICIES PRESCRIBED BY CRISIL (INCLUDING THE PRIVACY POLICY). IF THESE TERMS CONFLICTS WITH ANY OTHER DOCUMENT, THESE TERMS SHALL PREVAIL OVER THE SAID DOCUMENT FOR THE PURPOSES OF USAGE OF THE WEBSITE. ANY USER WHO WISHES NOT TO BE BOUND BY THESE TERMS SHOULD IMMEDIATELY CEASE ACCESSING, BROWSING OR USING THIS WEBSITE.

AT THE END OF THIS DOCUMENT THE USER SHALL INDICATE HIS ACCEPTANCE TO THESE TERMS BY CLICKING ON “I ACCEPT THE TERMS”. BY ACCEPTING THESE TERMS, THE USER ACKNOWLEDGES THAT HE IS AWARE AND UNDERSTANDS THE TERMS IN ITS ENTIRETY AND FURTHER UNDERSTANDS ALL RISKS ASSOCIATED WITH THE USE OF WEBSITE. THE USER IS BOUND BY THESE TERMS IRRESPECTIVE OF PAYMENT OF ANY FEES TO CRISIL FOR ACCESSING THE WEBSITE.

GENERAL TERMS AND CONDITIONS

This document is an electronic record in terms of Information Technology Act, 2000 and rules thereunder as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

By registering on the Website, You shall be deemed to have contracted with CRISIL and have agreed to be bound by the terms and conditions herein contained, including the various policies incorporated by reference in these Terms.

  1. REGISTRATION AND ACCOUNT CREATION

    1. Any person may access the homepage of the Website ( training.crisil.com ). However, registration is necessary if such person wishes to subscribe to Services offered on the Website. Any person who satisfies the eligibility criteria as set out in Clause below can register on the Website in accordance with the process set out in these Terms.
    2. The User at the time of registration must indicate clearly the category of products under which he/she/it is registering with the Website.
    3. As a part of the registration and account creation process necessary to obtain access to the Services, including those portions that require a fee or payment for access, the User will be required to provide his/her mobile number which would be used to generate a one-time password (OTP) that shall be sent to the said mobile number and would be required to be entered into for confirming the identity of the User and for logging into the Website.. The User agrees and acknowledges that that the person logging into the Website at any time and from time to time, with the information provided at the time of registration (including the Username) and subject to provision of correct OTP, shall be deemed to be an authorized person of the User and CRISIL bears no liability whatsoever in connection with any misuse and/or any unauthorized usage of the Website in the said regard.
    4. For completing the registration, the User shall be required to provide CRISIL with certain information and / or documents as may be requested on the Website, all of which must be complete, accurate, truthful, and current. The User shall not: (i) select a Username already used by another person; (ii) Use a username in which another person has rights without such person’s authorization; or (iii) Use a username that CRISIL, in its sole and absolute discretion, deems offensive or inappropriate.
    5. CRISIL will create an account (hereinafter referred to as " Account ” ) for each User applying for registration based on the information submitted in the account creation process and subject to payment of fees, if applicable. CRISIL reserves the right to request additional documents from the User at any time and from time to time, if it believes it to be essential. The User agrees and undertakes to intimate CRISIL immediately upon any change in the information provided to CRISIL at the time of registration and provide supporting documentary proof to CRISIL in respect of such change, if required. CRISIL reserves the right to deny creation of Account based on CRISIL’s inability to verify the authenticity (where CRISIL chooses to verify, but is not obliged to verify) of the User’s registration information. On completion of registration and creation of an Account, a User becomes a User.
    6. The User understands and agrees that as an additional security measure, access to the Website, its content and Services would be tracked by CRISIL based on public Internet Protocol (“ IP Address ”) addresses.
    7. The User shall be solely responsible for maintaining the confidentiality and security of Your login password, the Account and for restricting the access to the computer and IP Address from which Website shall be accessible for the concerned User. The User shall immediately notify CRISIL of any known or suspected unauthorized use(s) of the Account, or any known or suspected breach of security, including loss, theft, or unauthorized disclosure of password. The User is fully responsible for all usage and activity on the Account, including, but not limited to, use of the Account by any third party authorized by the User. CRISIL shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your Account and the loss or damage arising therefrom. The use of Account by any individual under age eighteen (18) is strictly prohibited.
    8. If the computer system on which the Account was accessed is sold or transferred to any person, the User warrants and represents and undertakes that the User will delete all files including cookies and software files obtained and stored by or through use of the Services or the Website on that computer system.
    9. Unless otherwise agreed by the parties, CRISIL reserves the right to terminate the Account, in its sole and absolute discretion, at any time without notice. Upon termination, the User’s access to the Services through the Website will be terminated with immediate effect. The User will be responsible for all charges incurred up to the time the account is terminated.
    10. A User may terminate his Account by following the instructions on the Website. Any fees paid hereunder are non-refundable. Notwithstanding anything stated herein, CRISIL reserves the right to pursue any and all claims against any use of the Account. The User agrees that the access to the Website through the Account should be provided only to employees or agents or representatives of User who are exclusively authorized to do so. It is clarified for the avoidance of doubt that CRISIL shall not be obliged to verify the identity of the person operating the Account and subject to provision of valid information for logging into the Account, CRISIL shall deem that the person operating the Account is duly and validly authorized for and on behalf of the User. CRISIL bears no liability in respect of any unauthorized usage or any misuse of the Account in the said regard.
    11. CRISIL may use the User’s submissions in a number of different ways in connection with the Services and CRISIL’s business as CRISIL may determine in its sole and absolute discretion, including but not limited to, publicly displaying it, reformatting it, incorporating it into marketing materials, advertisements and other works, creating derivative works from it, promoting it, distributing it, and allowing other Users to do the same in connection with their own websites, media platforms, and applications ("Third Party Media"). By submitting information and material (“User Submissions”) through the Website, the User hereby does and grants CRISIL a worldwide, non-exclusive, royalty-free, fully paid, sub-licensable and transferable license to use, copy, edit, modify, reproduce, distribute, prepare derivative works of, display, perform, and otherwise fully exploit the User Submissions in connection with the Services and CRISIL’s (and its successors and assigns') business, including without limitation for promoting and redistributing part or all of the Website (and derivative works thereof). The User also hereby do and shall grant each User of the Website, including Third Party Media, a non-exclusive license to access the User Submissions through the Website, and to use, edit, modify, reproduce, distribute, prepare derivative works of, display and perform such User Submissions in connection with their use of the Website and Third Party Media. For clarity, the foregoing license grant to CRISIL does not affect the User’s other ownership or license rights in User Submission(s), including the right to grant additional licenses to the material in the User Submission(s), unless otherwise agreed in writing with CRISIL.

      If you are no longer interested in receiving e-mail announcements and other marketing information from us, or you want us to remove any personal information that CRISIL has collected about you, you can opt-out anytime by sending an e-mail about your request to productsupport@crisil.com.

  2. COLLECTING AND HANDLING PERSONAL DATA

    1. CRISIL views protection of your privacy as a very important principle. We understand clearly that You and Your Personal Information is one of our most important assets. We store and process Your information including any sensitive financial information collected (as defined under the Information Technology Act, 2000), if any, on computers that may be protected by physical as well as reasonable technological security measures and procedures in accordance with Information Technology Act 2000 and Rules there under. If you object to Your Information being transferred or used in accordance with our Privacy Policy, available on the Website, please do not use the Website.
    2. We and our affiliates will share / sell / transfer / license / covey some or all of your personal information with another business entity should we (or our assets) plan to merge with or are acquired by that business entity, or re-organization, amalgamation, restructuring of business or for any other reason whatsoever. Should such a transaction or situation occur, the other business entity or the new combined entity will be required to follow the privacy policy with respect to your personal information. Once you provide your information to us, you provide such information to us and our affiliate and we and our affiliate may use such information to provide you various services with respect to your transaction whether such transactions are conducted on the Website or otherwise, as the case may be.
    3. We may share personal information with our other corporate entities and affiliates. These entities/affiliates may market to you as a result of such sharing unless you explicitly opt-out. We may disclose personal information to third parties for commercial purposes. This disclosure may be required for us to, including but not limited to, provide you access to our Services, to comply with our legal obligations, to enforce the terms of use, to facilitate our marketing and advertising activities, or to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our Services. We may disclose your personal information to third parties for their marketing and advertising purposes without your explicit consent. We may also disclose some personal information to third parties, on a commercial fee arrangement with us for data analytics, market research and related purposes and you hereby convey no-objection to the disclosure of such personal information by us.
    4. CRISIL uses third-party service providers to serve ads on its behalf across the Internet and sometimes on this site. They may collect anonymous information about your visits to its Website, and your interaction with its products and services. They may also use information about your visits to this and other websites to target advertisements for goods and services. This anonymous information is collected through the use of a pixel tag, cookies and any other method which is industry standard technology used by most major websites to collect information regarding usage of the Website by any User.
    5. On accessing this Website, the User, agrees and acknowledges that his/her/its personal sensitive data and information will be collected, and the User consents to the same. In the event the User does not accord his approval for such collection and storage of information, the User shall immediately cease accessing the Website and intimate CRISIL of the same.
    6. In respect of collecting and handling personal sensitive information and data, CRISIL represents that:
      1. a. Any information collected on account the User’s usage of the Website is for a lawful purpose connected with the Services provided by CRISIL or its Affiliates;
      2. b. The collection of the sensitive personal data or information is considered necessary for that purpose.
      3. c. CRISIL shall hold the sensitive personal data or information, and shall retain that information for a minimum period as required under any other law for the time being in force.
      4. d. The information collected shall be used for the purpose for which it has been collected.
    7. The User grants permission to use the personal sensitive information and data available with CRISIL to make identity, KYC, fraud and credit checks and to obtain a credit rating or report from any credit information company or a credit rating agency or their affiliates.
    8. CRISIL may disclose personal sensitive information and data to any government or statutory authority as required under law, and to prepare and generate reports and information that CRISIL may be obliged to file on a periodic basis under law, including suspicious transaction reports, reports to credit information companies and the like.
  3. ELIGIBILITY CRITERIA FOR THE PURPOSES OF REGISTRATION AS A USER

    1. To successfully register on the Website and create an Account, a User should satisfy the eligibility criteria of the category under which he wishes to register.
    2. To register as a User, the User must be either:
      1. (i) It must be a resident in India as per FEMA regulations;
      2. (ii) It should have valid charter documents if applicable;
      3. (iii) It should have registered office in India if applicable; and
      4. (iv) It should hold a valid PAN card issued by the Government of India.
      5. (v) Aadhar Card
    3. The eligibility of a User may be altered or modified by CRISIL at any time at its sole and absolute discretion to include additional classes of Users or restrict the classes of existing Users without prior intimation;
    4. To ensure that these eligibility criteria are always maintained, CRISIL reserves the right to limit the amount of the finance or the number of grants made by a User. This may be done using various controls, such as suspending account activity, intimating the User, or removing the User from the list of Users.
  4. FEES

    1. The User shall be liable to make payment of the requisite fees which may comprise of subscription fees, referral fees and other fees (“Fees”) as communicated in any form by CRISIL from time to time. The Fees may be for access of and / or registration on the Website, for portions of the Services or the Service as a whole. Account for access to the Services shall only be created if the requisite Fees are paid by the User in full. All Fees and charges shall be billed to the User, and the User shall be solely responsible for their payment. The User shall pay all applicable taxes relating to the use of the Services through the Account, which may be modified from time to time in CRISIL’s sole and absolute discretion. The Fee, and all taxes and other fees related thereto will be paid by the User in advance unless otherwise agreed by CRISIL with the User in writing. It is clarified that the Fees once paid by the User, shall be non-refundable.
    2. The fees and any amounts payable are exclusive of all applicable taxes (including GST), levies, duties etc. Any such tax will be charged over and above the fees and amounts payable to CRISIL The GST registration number (“GSTIN”) provided by the User will be used by CRISIL for filing of the GST returns.
    3. With regards to the applicability of Goods and Services Tax, the User’s address as mentioned for the purposes of GST will be considered as the consumption location for the Services provided by CRISIL.
    4. CRISIL shall not be liable for loss of credit arising on account of incomplete, erroneous or wrong details captured by the User in the details and documents uploaded to the GSTN. Additionally the User shall be responsible and liable for providing its correct GSTIN and CRISIL will not be responsible for verification of the User’s GSTIN. Where the User fails to furnish its GSTIN, CRISIL will treat the User as being unregistered for GSTIN.
    5. Where CRISIL issues a credit note to the User in relation to any invoice, the User shall adjust and upload its Input Tax Credit on the GSTN on or before the end of the month in which the credit note is issued by CRISIL to the User. If the User fails to do so, and this results in additional liability for CRISIL, User shall be liable to be reimburse CRISIL for any liability incurred by CRISIL (being the tax, interest and any penalties thereon).
  5. PAYMENT METHODS

    1. The User can pay CRISIL using payments services deployed by CRISIL from time to time. CRISIL has also deployed a system of electronic payment of fees, the details of which are available on the platform itself. All transactions are processed in INR.
  6. CRISIL PRIVACY NOTICE

    1. With respect to any individual whose personal information is provided by the User to CRISIL, the User represents to CRISIL that he has obtained all necessary consents for the processing of such personal information contemplated by the Services. By providing the name and contact details of the personnel, the User authorizes CRISIL to communicate on the registered email ID, mobile and /or phone number in relation to the Services and / or related to the User’s Account. By using the Website and/ or by providing information, the User consents to the collection and use of the information disclosed on the Website by CRISIL in accordance with its Privacy Policy. CRISIL’s Privacy Policy is available at https://crisil.com/en/home/crisil-privacy-notice.html
    2. Please note CRISIL will not be able to contact the User in case customer’s number is part of DNC (Do Not Call) list as generated by TRAI (Telecom Regulatory Authority of India). In this case CRISIL requests customers to call CRISIL on its call center number.
    3. When the User uses the Website or sends emails to CRISIL, he is communicating with CRISIL electronically.
    4. The User consents to receive communications from or on behalf of CRISIL electronically. From time to time, CRISIL will also send marketing material. If the User does not wish to receive such material, he may unsubscribe from its mailing list at any time by using the unsubscribe function in the electronic marketing communication or by contacting productsupport@crisil.com
    5. The User agrees that all agreements, notices, disclosures and other communications that CRISIL provides to you electronically satisfy any legal requirement that such communications be in writing.
  7. RESTRICTIONS ON USE OF THE WEB SITE

    1. In addition to other restrictions set forth in these Terms, The User agrees that:
      1. (i) He shall not disguise the origin of information transmitted through the Website.
      2. (ii) The use of the Website and the Services by the User shall be subject to applicable laws and the User undertakes not to violate any laws in accessing the Website and/ or with respect to the Services.
      3. (iii) The User shall not use or access any Content, Services, Information, CRISIL System or any other application or software available via the Website in a manner not expressly permitted by CRISIL or without proper registration.
      4. (iv) The User shall not input or upload to the Website any data / information that may contain viruses, Trojan horses, worms, time bombs or other computer programming routines that are intended to damage, interfere with, intercept or expropriate any system, the Website or Information or that infringes the Intellectual Property rights of another.
      5. (v) Certain areas of the Website may be available to only permitted and / or Users of CRISIL.
      6. (vi) The User shall not use or access the Website or the CRISIL Systems or Services in any way that, in CRISIL's judgment, adversely affects the performance or function of the CRISIL Systems, Services or the Website or interferes with the ability of authorised parties to access the CRISIL Systems, Services or the Website.
      7. (vii) The User shall not frame or utilise framing techniques to enclose any portion or aspect of the Content or the Information, without the express written consent of CRISIL.
      8. (viii) The User shall not without a prior expressed consent of CRISIL, take or attempt any action that, in the sole and absolute discretion of CRISIL, imposes or may impose an load or burden on the Website by use of web-crawler or any similar and /or automated technique or otherwise to pull or scrape data and / or information from the Website or any system related to the Website.
      9. (ix) The User shall not use the Services for any illegal purpose, for the violation and / or facilitation of violation of any law or regulation, or in any manner inconsistent with these Terms.
      10. (x) The User agrees to use the Services solely for his own use as may be permitted by CRISIL and not for resale, redistribute or to use, transfer, distribute, or dispose of the Contents or any Information available on or through the Website in any manner not expressly permitted by CRISIL and in any manner that could compete with the business of CRISIL or any of its suppliers or otherwise violate any applicable laws.
      11. (xi) The User shall not copy, reproduce, recompile, decompile, disassemble, reverse engineer, distribute, publish, display, perform, modify, upload to, create derivative works from, transmit, or in any way exploit any part of the Services, except otherwise specifically permitted by CRISIL in writing.
      12. (xii) The User shall not use this Website or any of the microsites to advertise or perform any commercial, religious, political or non-commercial solicitation, including, but not limited to, the solicitation of users of this Website and/or the microsites to become users of other on- or offline services directly or indirectly competitive or potentially competitive with CRISIL
      13. (xiii) The User shall not input, distribute, upload, post, email, transmit or otherwise make available any content or information through the Website that: (a) is promotional in nature, including solicitations for funds or business, without the prior written authorization of CRISIL, or constitutes junk mail, spam, chain letters, pyramid schemes or the like; (b) is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive of another’s privacy, hateful, or racially, ethnically or otherwise objectionable; (c) The User does not have the right to make available under any law or under contractual or fiduciary relationships (such as inside information, proprietary and confidential information learned or disclosed as part of the User’s contractual relationships or under nondisclosure agreements); (d) infringes any patent, trademark, trade secret, copyright or other proprietary rights of any party; (e) contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware, or telecommunications equipment; (f) is harmful to minors; (g) is false, fraudulent, incorrect, misleading, misrepresentation of any sort or (g) constitutes the personally identifiable information of any other person that such person has not authorized the User to disclose.
      14. (xiv) All content, whether publicly posted or privately transmitted, is the sole responsibility of the person who originated such Content.
      15. (xv) The Website may provide Users with the ability to send email messages to other Users and non- Users and to post messages on the Website. CRISIL is under no obligation to review any messages; information or content ("Postings") posted on the Website by Users and assumes no responsibility or liability relating to any such Postings. In addition to what is stated herein, the User understands and agrees not to use any functionality provided by the Website to post content or initiate communications that contain: (i) Any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, profane, hateful, racially, ethnically or otherwise objectionable material of any kind, including, but not limited to, any material which encourages conduct that would constitute a criminal offense, give rise to civil liability or otherwise violate any applicable local, state, national or international law. (ii) Advertisements or solicitations of any kind. (iii) Impersonate others or provide any kind of false information.(iv) Personal information such as messages which state phone numbers, social security numbers, account numbers, addresses, or employer references. (v) Messages by non-spokesperson employees of CRISIL purporting to speak on behalf of CRISIL or containing confidential information or expressing opinions concerning CRISIL. (vi)Messages that offer unauthorized downloads of any copyrighted or private information. (viii) Chain letters of any kind. (ix) Identical (or substantially similar) messages to multiple recipients advertising any product or service, expressing a political or other similar message, or any other type of unsolicited commercial message. This prohibition includes but is not limited to: a) Using Website invitations to send messages to people who don’t know the User or who are unlikely to recognize the User as a known contact; b) Using Website to connect to people who don’t know the User and then sending unsolicited promotional messages to those direct connections without their permission; and c) Sending messages to distribution lists, newsgroup aliases, or group aliases.
      16. (xvi) The User may not use any of the trademarks, trade names, service marks, copyrights, or logos of CRISIL in any manner which creates the impression that such items belong to or are associated with The User or are used with CRISIL’s consent, and The User acknowledges that he has no ownership rights in and to any of such items.
      17. (xvii) The User may not interfere with nor attempt to interfere with or otherwise disrupt the proper working of the Website, whether directly or otherwise.
      18. (xviii) The User shall not violate the security of the Website in any manner whatsoever
      19. (xix) Unauthorized individuals attempting to access restricted areas of the Website or authorised user access may be subject to prosecution.
      20. (xx) The User agrees, understands and confirms that the payment details and payment modes provided or utilised for availing of services on Website are authorized to be used by the User and no payment mode is utilized which is un-lawfully owned by the User, thus the User must not pay or attempt to pay for services using fraudulent credit card information. The User further agrees and undertakes to provide the correct and valid payment details to CRISIL. Further the said information will not be utilized and shared by CRISIL with any third parties unless required for fraud verifications or by law, regulation or court order. CRISIL will not be liable for any credit card fraud. Any liability as a result of use of a fraudulent payment method will be on the User and the onus to ‘prove otherwise’ shall be exclusively on the User.
      21. (xxi) CRISIL reserves the right to recover the cost of Service(s), collection charges and lawyers fees from persons using the Website fraudulently. CRISIL reserves the right to initiate legal proceedings against such persons for fraudulent use of the Site and any other unlawful acts or omissions in breach of these terms and conditions.
      22. (xxii) CRISIL holds the complete right to de-activate any User on its own accord if the User is suspected or found to be from competition engaging or trying to engage in any malicious activity.
  8. LINKS

    1. Outbound Links: The Website may contain links to third-party Websites and resources (referred to collectively hereinafter as "Linked Sites"). These Linked Sites are provided solely as a convenience to the User and not as an endorsement by CRISIL of the content of such Linked Sites. CRISIL makes no representations or warranties regarding the correctness, accuracy, performance or quality of any content, software, service or application found at any Linked Site. CRISIL shall not be responsible for the availability of the Linked Sites or the content or activities of such sites. If the User decides to access Linked Sites, he may do so at his own risk. In addition, the User’s use of Linked Sites is subject to any applicable policies and terms and conditions of use, including but not limited to, the Linked Site's privacy policy.
      1. (i) Inbound Links: The User may not link to or frame this Website, or any portion thereof, except as provided herein:
        1. a) Linking to any page of the Website other than to training.crisil.com through a plain text link is strictly prohibited in the absence of a separate linkage agreement with CRISIL. Any web site or other device that links to training.crisil.com or any page available therein is prohibited from (a) replicating Content, (b) using a browser or border environment around the Content, (c) implying in any fashion that CRISIL or any of its affiliates endorse it or its products, (d) misrepresenting any state of facts, including its relationship with CRISIL or any of the CRISIL affiliates, (e) presenting false information about CRISIL products or services, and (f) using any logo or mark of CRISIL or any of its affiliates, without express written permission from CRISIL.
        2. b) The User may not link to Website containing an inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information that violates any applicable intellectual property, proprietary, privacy or publicity rights.
  9. TERMINATION

    1. The User agrees that CRISIL, at its sole and absolute discretion, may terminate or suspend the Account including but not limited to the User’s use of the Website, the CRISIL Systems, Information, Services and Content at any time and for any or no reason at its sole and absolute discretion, even if access and use continue to be allowed to others.
    2. Upon such suspension or termination, the User must immediately (a) discontinue the use of the Website, and (b) destroy any copies made of any portion of the Content.
    3. Accessing the Website, the CRISIL Systems, Information or Services after such termination, suspension or discontinuation shall constitute an act of trespass.
    4. The User further agrees that CRISIL shall not be liable to him or to any third party for any termination or suspension of the User’s access to the Website, the CRISIL Systems, Information and/or the Services.
  10. DISCLAIMER OF WARRANTIES

    1. THE USER ACKNOWLEDGES AND AGREES THAT CRISIL MAKES NO REPRESENTATIONS ABOUT THE RESULTS THAT MAY BE OBTAINED FROM USING THE WEBSITE, CRISIL SYSTEMS, SERVICES, INFORMATION OR CONTENT. THE USE OF SAME IS AT THE RISK OF THE USER. CRISIL DOES NOT WARRANT THAT THE USE OF / ACCESS TO THE WEBSITE CRISIL SYSTEMS, SERVICES, INFORMATION OR CONTENT SHALL BE UNINTERRUPTED OR FREE OF ERRORS OR VIRUSES, WORMS OR “TROJAN HORSES,” OR ANY OTHER HARMFUL, INVASIVE, OR CORRUPTED FILES. THE WEB SITE, CRISIL SYSTEMS, INFORMATION, SERVICES AND CONTENT ARE PROVIDED ON AN "AS IS" BASIS. CRISIL, ITS LICENSORS, AND ITS SUPPLIERS, TO THE FULLEST EXTENT PERMITTED BY LAW, DISCLAIM ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT OF THIRD PARTY RIGHTS, AND FITNESS FOR A PARTICULAR PURPOSE. CRISIL AND ITS AFFILIATES, LICENSORS AND SUPPLIERS MAKE NO REPRESENTATIONS OR WARRANTIES CONCERNING THE ACCURACY, ADEQUACY, COMPLETENESS, SECURITY OR TIMELINESS OF THE CONTENT, INFORMATION OR SERVICES PROVIDED ON OR THROUGH THE USE OF THE WEBSITE OR THE CRISIL SYSTEMS. NO INFORMATION OBTAINED BY THE USER FROM THE WEB SITE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED BY CRISIL IN THESE TERMS.
    2. SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTY, SO THE LIMITATIONS AND EXCLUSIONS IN THIS SECTION MAY NOT APPLY TO YOU. IF YOU ARE DEALING AS A CONSUMER, YOUR STATUTORY RIGHTS THAT CANNOT BE WAIVED, IF ANY, SHALL NOT BE AFFECTED BY THESE PROVISIONS. YOU AGREE AND ACKNOWLEDGE THAT THE LIMITATIONS AND EXCLUSIONS OF LIABILITY AND WARRANTY PROVIDED IN THESE TERMS ARE FAIR AND REASONABLE.
    3. THE CONTENT ON THE WEBSITE IS INTENDED FOR THE JURISDICTION OF INDIA ONLY, UNLESS OTHERWISE AGREED BY CRISIL IN WRITING IN RELATION TO ANY OF ITS SERVICES. THE CONTENT ON THE WEBSITE IS NOT AN OFFER TO SELL OR AN OFFER TO PURCHASE OR SUBSCRIBE FOR ANY INVESTMENT IN ANY SECURITIES, INSTRUMENTS, FACILITIES OR SOLICITATION OF ANY KIND OR OTHERWISE ENTER INTO ANY DEAL OR TRANSACTION WITH THE ENTITY TO WHICH THE CONTENT MAY PERTAIN TO. THE CONTENT SHOULD NOT BE THE SOLE OR PRIMARY BASIS FOR ANY INVESTMENT DECISION OR OTHERWISE. THE USERS ARE REQUIRED TO EXERCISE THEIR DISCRETION IN MAKING ANY DECISION AND RELY ON THEIR OWN JUDGMENT AND / OR TAKE THEIR OWN PROFESSIONAL ADVICE.
    4. THE USER ACKNOWLEDGES THAT, ALTHOUGH THE INTERNET IS OFTEN A SECURE ENVIRONMENT, SOMETIMES THERE ARE INTERRUPTIONS IN SERVICE OR EVENTS THAT ARE BEYOND THE CONTROL OF CRISIL, AND CRISIL SHALL NOT BE RESPONSIBLE FOR ANY DATA LOST WHILE TRANSMITTING INFORMATION ON THE INTERNET. WHILE IT IS CRISIL’S OBJECTIVE TO MAKE THE WEBSITE ACCESSIBLE 24 HOURS PER DAY, 7 DAYS PER WEEK, THE WEBSITE MAY BE UNAVAILABLE FROM TIME TO TIME FOR ANY REASON INCLUDING, WITHOUT LIMITATION, ROUTINE MAINTENANCE. THE USER UNDERSTANDS AND ACKNOWLEDGES THAT DUE TO CIRCUMSTANCES BOTH WITHIN AND OUTSIDE OF THE CONTROL OF CRISIL, ACCESS TO THE WEBSITE MAY BE INTERRUPTED, SUSPENDED OR TERMINATED FROM TIME TO TIME. CRISIL SHALL HAVE THE RIGHT AT ANY TIME TO CHANGE OR DISCONTINUE ANY ASPECT OR FEATURE OF CRISIL, INCLUDING, BUT NOT LIMITED TO, CONTENT, HOURS OF AVAILABILITY AND EQUIPMENT NEEDED FOR ACCESS OR USE. FURTHER, CRISIL MAY DISCONTINUE DISSEMINATING ANY PORTION OF INFORMATION OR CATEGORY OF INFORMATION, MAY CHANGE OR ELIMINATE ANY TRANSMISSION METHOD AND MAY CHANGE TRANSMISSION SPEEDS OR OTHER SIGNAL CHARACTERISTICS.
    5. While every effort is made to ensure security, CRISIL does not guarantee that there will be no errors in the contents of this website, nor does it preclude the possibility of cyber-attacks that result in the altering of the content. CRISIL disclaims any liability for errors and omissions or for any damages accruing from the use of this site or its contents.
  11. UNAVAILABILITY OF WEBSITE AND PAYMENT GATEWAY SERVICES

    1. The User is responsible, at his sole cost and expense, for providing all equipment necessary to access the Internet, the Website. While it is CRISIL's objective to make the Website accessible at all times, the Website may be unavailable from time to time for any reason including, without limitation, routine maintenance. In addition, various portions of the Website may operate slowly from time to time. The User understands and acknowledges that due to circumstances both within and outside of the control of CRISIL, access to the Website may be interrupted, suspended or terminated from time to time. In particular, and not in limitation of the foregoing, CRISIL shall not be liable in any way for any delay in responding to an inquiry or question forwarded by the User or the effects any delay or unavailability may have on the User. THE USER AGREES THAT CRISIL SHALL NOT BE LIABLE FOR ANY DAMAGES ARISING FROM ANY SUCH INTERRUPTION, SUSPENSION OR TERMINATION OF THE WEBSITE AND THAT THE USER SHALL PUT IN PLACE CONTINGENCY PLANS TO ACCOUNT FOR SUCH PERIODIC INTERRUPTIONS OR SUSPENSIONS OF THE WEBSITE.
    2. CRISIL shall make all reasonable efforts for the provision of uninterrupted service of the payment gateway subject to down time and regular maintenance. However, notwithstanding anything in this Agreement, the User acknowledges that the payment gateway may not be uninterrupted or error free or free from any virus or other malicious, destructive or corrupting code, program or macro and CRISIL disclaims all warranties, express or implied, written or oral, including but not limited to warranties of merchantability and fitness of the payment services for a particular purpose. Although CRISIL adopts security measures it considers appropriate for the offer of the Services and the payment gateway mechanism, it does not assure or guarantee that no person will overcome or subvert the security measures and gain unauthorized access to the same or to the User’s data. CRISIL shall not be responsible or liable if any unauthorized person hacks into or gains access to the payment gateway service. In addition the User agrees that CRISIL shall not be liable for any loss or damage whatsoever or howsoever caused or arising, directly or indirectly, including without limitation, as a result of loss of data; interruption or stoppage to the User’s access to and/or use of the payment gateway services. CRISIL's sole obligation and the User’s sole and exclusive remedy in the event of interruption of the payment gateway services shall be to use all reasonable endeavours to restore the services and/or access to the payment gateway services as soon as reasonably possible.
  12. LIMITATION OF LIABILITY

    1. UNDER NO CIRCUMSTANCES, INCLUDING BUT NOT LIMITED TO NEGLIGENCE, SHALL CRISIL, ITS SUPPLIERS, AGENTS, DIRECTORS, OFFICERS, EMPLOYEES, REPRESENTATIVES, SUCCESSORS, OR ASSIGNS BE LIABLE TO THE USER FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, OR EXEMPLARY DAMAGES EVEN IF CRISIL HAS BEEN ADVISED SPECIFICALLY OF THE POSSIBILITY OF SUCH DAMAGES, ARISING FROM USE OF OR INABILITY TO USE THE SERVICES OR THE WEBSITE OR ANY LINKS OR ITEMS ON THE SERVICES OR ANY PROVISION OF THE TERMS, SUCH AS, BUT NOT LIMITED TO, LOSS OF REVENUE OR ANTICIPATED PROFITS OR LOST BUSINESS OR LOSS OF DATA. TO THE EXTENT PERMITTED BY APPLICABLE LAW AND TO THE EXTENT THAT CRISIL IS OTHERWISE FOUND TO BE RESPONSIBLE FOR ANY DAMAGES, CRISIL SHALL BE RESPONSIBLE FOR ACTUAL DAMAGES ONLY. NOTWITHSTANDING ANYTHING STATED HEREIN OR IN ANY OTHER ARRANGEMENT WHETHER PRIOR OR SUBSEQUENT TO REGISTERING UNDER THESE TERMS, IN NO EVENT SHALL CRISIL’S AGGREGATE MAXIMUM LIABILITY TO THE USER FOR ALL DAMAGES, LOSSES AND CAUSES OF ACTION (WHETHER IN CONTRACT OR TORT, INCLUDING BUT NOT LIMITED TO, NEGLIGENCE) EXCEED THE AMOUNT PAID BY THE USER, IF ANY, TOWARDS THE SUBSCRPTION FEES. TO THE EXTENT PERMITTED BY LAW, THE REMEDIES STATED FOR THE USER IN THESE TERMS ARE EXCLUSIVE AND ARE LIMITED TO THOSE EXPRESSLY PROVIDED FOR HEREIN.
  13. INDEMNIFICATION

    1. The User agrees, to indemnify, defend and hold harmless CRISIL, its suppliers, agents, directors, officers, employees, representatives, successors, and assigns from and against any and all claims (including all third party claims), damages, liabilities, costs, and expenses, including reasonable attorneys’ and experts’ fees, arising out of or in connection with the Website, the Services, or any links on the Services, including, but not limited to: (i) the use of the Account by the User or any other person, authorized or not by the User; computer’s use of the Services; (ii) use by someone using the User’s Account; (iii) a violation of the Terms by the User or anyone using the User’s computer (or Account, where applicable); (iv) a claim that any use of the Services by the User or someone using the User’s computer (or account, where applicable) infringes any intellectual property right of any third party, or any right of privacy or publicity, is libelous or defamatory, or otherwise results in injury or damage to any third party; (v) any deletions, additions, insertions or alterations to, or any unauthorized use of, the Services by the User or someone using the User’s computer (or account, where applicable); (vi) any misrepresentation or breach of representation or warranty made by the User contained herein; or (vii) any breach of any covenant or agreement to be performed by the User hereunder.
    2. The User agrees to pay and compensate CRISIL for any and all costs, damages, and expenses, including, but not limited to, reasonable attorneys’ fees and costs awarded against or otherwise incurred by or in connection with or arising from any such claim, suit, action, or proceeding attributable to any such claim.
    3. CRISIL reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by the User, in which event the User will fully cooperate with CRISIL in asserting any available defense.
    4. The User acknowledges and agrees to pay CRISIL’s reasonable attorneys’ fees incurred in connection with any and all lawsuits brought against the User by CRISIL under this Terms and any other terms and conditions of service on this site, including without limitation, lawsuits arising from the User’s failure to indemnify CRISIL pursuant to this Terms.
    5. Notwithstanding anything otherwise agreed between the parties in this arrangement whether prior or subsequent to registering under these terms, this provision shall remain effective and binding upon the User.
  14. COMPLIANCE WITH LAW INCLUDING EXPORT CONTROL

    1. The User shall at all times ensure full compliance with the applicable provisions of the Information Technology Act, 2000 and rules thereunder as applicable and as amended from time to time and also all applicable domestic laws, rules and regulations (including the provisions of any applicable Exchange Control Laws or Regulations in Force) and International Laws, Foreign Exchange Laws, Statutes, Ordinances and Regulations (including, but not limited to Sales Tax/VAT, Income Tax, Octroi, Service Tax, Central Excise, Custom Duty, Local Levies) regarding your use of our Service. The User shall not engage in any transaction, which is prohibited by the provisions of any applicable law including exchange control laws or regulations for the time being in force. The User agrees to use the Website in strict compliance with all applicable laws, rulings and regulations and in a fashion that does not, in the sole judgment of CRISIL, negatively reflect upon the goodwill or reputation of CRISIL. The User shall take no action which might cause CRISIL to be in breach of any laws, rulings or regulations applicable to CRISIL.
    2. CRISIL and the Website are based in India. India, United States and certain other jurisdictions control the export of products and information. The User agrees to comply with all such applicable restrictions and not to export or re-export the Content (including any software or the Services) to countries or persons prohibited under India or other applicable export control laws or regulations. If the User accesses and downloads the Content (including any software or the Services) or Information, he represents that he is not in a country where such export is prohibited or is not a person or entity to which such export is prohibited. The User is solely responsible for compliance with the laws of his local jurisdiction and any other applicable laws regarding the import, export, or re-export of the Content (including any software or the Services).
  15. MODIFICATIONS

    1. CRISIL may revise and update these Terms at any time. The User’s continued usage of the Website after any changes to these Terms will be deemed as acceptance of such changes. Any aspect of the Website may be changed, supplemented, deleted or updated without notice, at the sole and absolute discretion of CRISIL. CRISIL may also change or impose fees for products and services provided through the Website at any time, at its sole and absolute discretion. CRISIL may establish or change, at any time, general practices and restrictions concerning other CRISIL products and services at its sole and absolute discretion.
  16. GOVERNING LAW AND JURISDICTION

    1. To the fullest extent permitted by law, these Terms are governed by the internal laws of India and courts in Mumbai, India will have exclusive jurisdiction
  17. GENERAL

    1. The User may not assign these Terms or any of the interests, rights or obligations under these Terms. CRISIL may assign any of its responsibilities/obligations to any other Person without notice to the User, at its sole and absolute discretion.
    2. If any provision of these Terms are found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms, which shall remain in full force and effect.
    3. No waiver of any of these Terms shall be deemed a further or continuing waiver of such term or condition or any other term or condition.
    4. The User may preserve these Terms in written form by printing them for records, and the User waives any other requirement for these Terms to be proved by means of a written document.
    5. Your relationship with CRISIL is on a principal to principal basis and by accepting these Terms You agree that CRISIL is an independent contractor for all purposes, and does not have control of or liability for any listings on the Website and any Users registered with the Website. CRISIL does not guarantee the identity of any User nor does it ensure that any User will complete a transaction.

PRODUCT TERMS AND CONDITIONS

  1. Services

    CRISIL will provide to the Client the services as specified herein (Service). Where the Order Form states that as a part of a Service CRISIL will provide training material to Client (each of those will be called Training Material), the term Service shall also include Training Material.

  2. Client Tasks

    The Client shall in a timely manner provide CRISIL with all information requested by CRISIL, from time to time, as are necessary to provide the Services. Any such information shall be provided in the form and specifications requested for by CRISIL.

  3. Licence

    3.1 CRISIL grants to the Client a non-exclusive, non-transferable, licence to use the Service (for the avoidance of doubt, including any Training Materials provided along with the Service) for no purpose other than its own internal business use during the term of this Agreement.

    3.2 Without limitation, the Client shall not redistribute, resell or publish externally any part of the Service or directly or indirectly permit any third party or users to do what it is not permitted to do under this Agreement.

  4. Fees

    4.1 For each Service, the Client shall pay CRISIL the Fees set out in the Website.

    4.2 Travel and other out-of-pocket expenses that CRISIL may incur in connection with the Services will be payable separately by the Client on actuals.

    4.3 In addition to Fees, Client shall pay CRISIL all taxes and statutory levies as may apply on the transaction covered by this Agreement.

  5. 5. Representation and Warranties

    5.1 Each Party represents and warrants to the other Party that It has all requisite power and authority to execute, deliver and perform this Agreement

    5.2 CRISIL warrants that it will provide Services with reasonable care and skill. EXCEPT FOR THIS, CRISIL MAKES NO REPRESENTATIONS OR WARRANTIES WITH REGARD TO THE SERVICES AND EXPRESSLY EXCLUDES ALL REPRESENTATIONS AND WARRANTIES OF WHATEVER KIND INCLUDING, WITHOUT LIMITATION, WARRANTY THAT THE SERVICES WILL BE ERROR-FREE, COMPLETE, OR FIT FOR PURPOSE

  6. Confidential Information

    6.1 Each receiving party of the disclosing party’s confidential information will: (i) keep confidential such information and not use it for any purposes other than the performance of this Agreement, except as may be permitted elsewhere by this Agreement or by the disclosing party in writing or as may be required to comply with law, a statutory requirement or judicial, quasi-judicial, statutory or government order or demand; (ii) where needed, disclose the confidential information to only those directly concerned with the performance of this Agreement, so long as it remains responsible to ensure each recipient complies with the confidentiality obligations stated in this Agreement; (iii) delete from any device containing any Confidential Information and/or return to the disclosing party upon demand or termination of the Agreement, except for one copy as may be required to be retained by law, regulation, professional standards or reasonable business practice. Confidential Information with respect to a disclosing party means the information of a business, technical or financial nature belonging or pertaining to a party shared or made available in any form to the receiving party, which is marked or otherwise indicated as being or is, or ought reasonably to be, known to be confidential.

    6.2 The obligation of confidentiality does not apply to information which: (a) is, at the time of the disclosure, or subsequently through no act or omission of the party or receiving party or its permitted recipients, becomes generally available to the public; (b) becomes rightfully known to the receiving party or its permitted recipients through a third party with no obligation of confidentiality; (c) the receiving party is able to prove was lawfully in the possession of the receiving party or its permitted recipients prior to such disclosure; (d) is used in a form not traceable back to the disclosing party; or (e) is independently developed by the receiving party or its permitted recipients.

    6.3 This undertaking shall survive one year after expiry/termination of this Agreement.

  7. Intellectual Property Rights

    7.1 Client acknowledges that as between the parties, save and expect the Client material and Brands wherein the intellectual property rights shall vest with the Client, CRISIL exclusively owns all intellectual property rights in: (a) the Services (including, for the avoidance of doubt, the Training Material and any methodology and processes used by CRISIL in the provision of the Services); and (b) all brands, logos, trade names, trademarks, brand features or other identifiers of CRISIL (together CRISIL Brands).

    7.2 Nothing in this Agreement grants to Client any right, title or interest in any Services or CRISIL Brands, except for a limited permission to use the CRISIL name (and any CRISIL Brands incorporated in any Training Materials) for no purpose other than identifying CRISIL as the provider and/or owner of the Services.

  8. Term and Termination

    8.1 Subject to the parties’ execution of the Order Form, the Agreement shall take (or shall have taken) effect on the start date stated in the Order Form and thereafter shall continue for the term set out in the Order Form, unless:

    (a) a party terminates this Agreement for no cause by giving the other party a prior written notice of at least 2months; or

    (b) the Agreement is terminated earlier in accordance with this Agreement.

    8.2 CRISIL may cancel a Service if:

    (a) CRISIL withdraws a Service generally from the geography where the Client is located; or

    (b) any organization which is a direct competitor of CRISIL acquires control of Client.

    8.3 If at any time CRISIL determines that considering the available information or materials it is not possible to continue providing Services conforming to CRISIL's professional standards, CRISIL may at its discretion (but acting reasonably) either:

    (a) discuss with the Client with the intent to mutually agree to a revision in the scope of the Services, where practicable, and in such a case, the parties’ written agreement as to the revised scope of the Services and any corresponding revision to Fees shall apply; or

    (b) terminate this Agreement to the extent it relates to any affected items of Services (with a corresponding revision to Fees).

    8.4 If CRISIL terminates the Order Form or a Service under clauses 8.2 or 8.3, as CRISIL's entire liability, CRISIL will (if applicable) refund to Client any Fees paid in advance after deducting from it Fees for Services provided until the effective date of termination and any dues that the Client has not paid.

    8.5 CRISIL may without incurring liability suspend performance of this Agreement if Client has materially breached its payment obligations or CRISIL's intellectual property rights.

    8.6 The Agreement will stand automatically terminated if:

    (a) either party has failed to remedy a material breach of this Agreement within thirty (30) days after the delivery of the written notice to the other party specifying the nature of such material breach.

    (b) immediately in the event of either party ceasing to conduct business in the normal course, a receiver, administrator or other similar official is appointed to take control of the assets of either party or either party becoming insolvent or bankrupt.

    8.7 A termination of this Agreement shall not limit a party's rights as shall have accrued up to the effective date of termination.

  9. Permitted Disclosure

    Client irrevocably gives its consent and authorises CRISIL to disclose or provide any information about the Client in CRISIL’s possession and any documents, analyses, or any material prepared, generated, compiled or collated by CRISIL in the course of providing the Services and any copies of any of the foregoing (together, Permitted Material), if such disclosure is requested for or required by any judicial, statutory, government, regulatory or other authority.

  10. Liability

    10.1 Under no circumstances will a party be liable for indirect or consequential losses, exemplary or special damages, or loss of profits, loss of business or economic loss even if advised of the possibility of such losses or damages. The foregoing shall apply regardless of whether such liability is based in contract, tort, (including but not limited to negligence) and strict liability or any other theory of legal liability.

    10.2 Client assumes the entire risk as to Client’s use of the Services. CRISIL expressly disclaims all liability with respect to any such use.

    10.3 Without limiting the other provisions of this clause 10, under no circumstances will CRISIL’s aggregate liability exceed the Fees paid by the Client to CRISIL in the latest 12 month period preceding the date of the claim.

    10.4 A party shall not be liable to the other for failure or delay in its performance of its obligations under this Agreement (other than in the case of Client, its obligation to pay Charges as are due), to the extent such delay or failure or delay is caused by a Force Majeure cause. If a Force Majeure cause continues for a period of more than 1 month, then either party may terminate this Agreement in which case, the Client shall pay CRISIL for all Services provided and all efforts made up to the effective date of termination of this Agreement. For the purpose of this Agreement Force Majeure shall mean failure or delay caused by strike, riot, fire, flood, natural disaster, delay/default by third party or other similar cause beyond a party's control.

  11. General

    11.1 This Agreement is the entire agreement between the parties with respect to its subject matter. This Agreement may only be modified by the parties executing a suitable written documentation. This Agreement may not be assigned, transferred or novated by either party without the prior written consent of the other party, except that CRISIL may assign, novate or transfer this Agreement to any of its affiliates or successors to its business.

    11.2 CRISIL may from time to time revise the processes or timelines set out in the Order Form, provided: (a) those revisions will not entail material changes to the Services set out in the Order Form; and (b) CRISIL shall give Client as much prior written notice as is reasonably practicable in the given instance.

    11.3 CRISIL may use Client’s brands, name or logos in its marketing or presentation material targeted at specific prospective clients or in CRISIL’s marketing in social media, provided that except with the Client’s prior written consent (which will not be unreasonably be withheld or delayed), CRISIL may not use any Brands of the Client in any advertisements in any other mass media. CRISIL will comply with Client’s standard branding guidelines (as notified by Client to CRISIL in writing) in the case of any such use.

    11.4 All notices and other communications made or required to be given under this Agreement shall be in writing and shall be effective upon receipt when sent by registered post, AD, courier service or hand delivery at the address as set out in the beginning of this Agreement or to the address subsequently notified in writing by one party to the other.

    11.5 The failure of a party to claim a breach of any term of this Agreement shall not constitute a waiver of such breach or the right of such party to enforce any subsequent breach of such term. If any provision of this Agreement is held to be unenforceable or illegal, such decision shall not affect the validity or enforceability of such provision under other circumstances or the remaining provisions shall be reformed only to the extent to make them enforceable under such circumstances.

  12. Governing Law

    The Agreement is governed by the laws of the India. The parties submit to the exclusive jurisdiction of the courts of law in Mumbai and their appeal courts to settle any disputes that may arise in relation to this Agreement.

  13. Dispute Resolution

    13.1 Neither party may initiate legal proceedings before the relevant court unless:

    (a) the parties have attempted to resolve it by mutual discussions (and each party shall make good faith attempts to resolve the dispute through such discussions); and

    (b) despite the parties’ attempts to resolve the dispute through mutual discussion, the dispute remains unresolved within 1 month (or such other extended time as the parties may agree in writing) of a party notifying the other party in writing the existence of a dispute and the need to resolve it in accordance with clause 12.1(a).

    13.2 Nothing in this clause 12.1 limits a party's right to seek any interlocutory, injunctive or other equitable relief in a court of law.

  14. Use of product:

    i. This license granted herein apply to the CRISIL research products and services delivered by CRISIL to subscriber

    ii. Services are provided in the web internet version as per CRISIL policies. CRISIL shall also conduct feedback and training sessions, to new Users of Services if required by the Users. CRISIL shall provide one license key to the officer (coordinator) designated by the subscriber and informed to CRISIL, who shall forward the license key to the Users at the subscriber’s end. Access will be disabled by CRISIL after the expiry or termination of the subscription.

    iii. The license key is provided based on the public IP address(s) (should be static in nature) furnished by the subscriber to CRISIL. In case, CRISIL observes that the access is not restricted to the specified Users, CRISIL shall be entitled to charge an additional subscription fee to the subscriber. Any subsidiary, group company, additional locations, etc. will have to subscribe to the Services by paying an additional subscription fee.

    iv. In case of any consolidations, mergers or takeovers of the subscriber, the renewal or additional fees will be applicable as decided by CRISIL, depending on the number of Users who will access Services.

    v. The subscriber should immediately inform CRISIL research about the Users who have left / are leaving the organization and shall also ensure that the login of such user/s is discontinued.

    vi. The user accessing the website in the unpaid usage domain will get access to information that is part of the “free subscription area”. In case, the user likes to subscribe to any of the Services, user can contact us for further details at CRISIL limited, CRISIL house, Hiranandani Business Park, Powai Mumbai-400076. Contact 022 33428001/17/18

    vii. CRISIL may from time to time revise: (a) the content of the Services without changing the fundamental nature of the Services; and/or (b) or these terms and conditions; without being obliged to first notify the subscriber of such revision.

  1. 15 Restrictions on use:

    1. i. Services provided by CRISIL to the User are intended for User's sole and exclusive internal use only and shall be considered proprietary information, ownership of which shall always remain with CRISIL Ltd. The User shall be fully responsible for maintaining confidentiality of the relationship between both the organizations.
    2. ii. The User shall not directly or indirectly transmit, broadcast, redistribute, transfer, publish, disclose, display or disseminate the Services or any part of the data, information, and images etc. which constitute the Services to any other person or entity, in any form or by any means.
    3. iii. Reproduction of Services in any external documents requires prior written consent from CRISIL on payment of an appropriate fee depending on the type and extent of the content to be reproduced. The consent letter issued by CRISIL ltd. Will provide permission to quote “CRISIL research” and allow reproduction of the content in its original form without any modification.
    4. iv. The Users of Services shall refrain from using the same for external re-production/re-distribution. The subscriber shall be liable and responsible for any breach or usage of the Services by the Users.
    5. v. In case of any unauthorized usage by any third party or misuse of the Services or breach of any terms and conditions, the subscription shall be immediately terminated and the balance unused advance shall be forfeited. CRISIL also reserves the right to proceed with appropriate legal actions against the subscriber under applicable laws.